Wednesday, November 01, 2006

Webinar on Building Brand Loyalty

If you are interested in strengthening your brand and using data to develop brand loyalty then you might be interested in this free webinar that Debbie DeGabrielle and I are doing. You can sign up on the Intelligent Results website.

The general topics and learning in this webinar will include:

  • Gathering customer insight from all your data sources, structured data, as well as text
  • Tailoring marketing programs, service packages and products to respond to new found customer insight
  • Building predictive models and strategies to proactively engage customers
  • Simulating and forecasting expected costs and benefits of potential offers and treatments before you engage your customers
  • "Getting ahead" of your customers, engaging them based on triggers in their recent behavior and events