If you are interested in strengthening your brand and using data to develop brand loyalty then you might be interested in this free webinar that Debbie DeGabrielle and I are doing. You can sign up on the Intelligent Results website.
The general topics and learning in this webinar will include:
- Gathering customer insight from all your data sources, structured data, as well as text
 - Tailoring marketing programs, service packages and products to respond to new found customer insight
 - Building predictive models and strategies to proactively engage customers
 - Simulating and forecasting expected costs and benefits of potential offers and treatments before you engage your customers
 - "Getting ahead" of your customers, engaging them based on triggers in their recent behavior and events
 
